FAQ

 

Cleaning and Disinfection Recommendations for Outdoor Furniture

  • Cleaning and Sanitizing Surfaces

    • Use soap in warm water, disinfectant wipes or solution at the appropriated concentration, apply on the surface to be treated by spray or non-abrasive cloth wipe and let it dry​

  • Disinfecting Surfaces

    • Usually to disinfect surfaces, higher concentration of active ingredient is required. If 0.5% diluted bleach solution, 0.5% hydrogen peroxide or 70% alcohol are used for disinfection, the surface will not be affected​.

    • Apply by spraying the disinfectant on the surface and keep the surface wet for the recommended contact time (from 30 seconds to 10 minutes). Let the surface air dry

  • Fabric Cleaning

    • Prepare a cleaning solution​ with 1/4 cup (2 oz.) mild liquid soap in a gallon of lukewarm water. Clean fabric with the solution using a sponge or soft bristle brush. Rinse thoroughly with clean water. Allow to air dry.

How long should outdoor patio furniture last?

Most high-quality outdoor furniture is designed to withstand the elements of nature, thus you should expect years of use from your patio furniture. While most manufacturers will offer 5, 10, 15, or even 20-year warranties on their products, more often than not, their product is made from materials that will extend the lifetime of the piece beyond their stated warranty period. In most cases, even if outdoor patio furniture is no longer covered under a manufacturer's warranty, it may be worth the investment to refurbish your old furniture. 

Will my outdoor patio furniture fade?

All of our outdoor patio furniture has UV-inhibitors within the powder-coat finishes which minimize color variation over the years. Additionally, our manufacturers also apply a top coat to further protect our finishes

Will my outdoor patio furniture rust?

Outdoor patio furniture that is made of aluminum will not rust because it is non-ferrous metal, which means it does not contain iron. Steel or iron has a propensity to rust. We only carry aluminum-framed furniture for that reason

 

Do I have to bring the cushions inside when I'm not using them?

Outdoor patio cushions are specifically manufactured to withstand outdoor elements. The best type of fabric for outdoor cushions is acrylic. Because acrylic fabric doesn't contain any cotton, polyester, or olefin fiber, it will not mildew, stain, or break down as easily. Currently, the leading brand of acrylic outdoor fabric is Sunbrella. Sunbrella not only uses acrylic fabric, but they solution-dye the material so that the color is solid throughout the fiber versus a pattern of color that is "printed" or "stamped" on the fabric after it has been woven. This is extremely beneficial because it ensures the fabric will be color-fast and will not fade over time and through exposure to the elements. However, we do suggest covering your furniture to protect it from foreign matter such as pollens, dust, and animal residue. It is highly recommended to cover your outdoor patio furniture during the winter to eliminate freeze damage

How large does my room need to be for a pool table?
8' Pool Table requires approximately 13' 2" x 16' 10".
7' Pool Table requires approximately 12' 8" x 16'.
9' Pool Table requires approximately 13' 7" x 17' 9".
Great Gatherings offers cues in a variety of lengths from 36" to 57" to alleviate any and all tight

spaces!

 

How are your pool tables manufactured?
Our tables are designed, engineered and assembled to the strictest quality standards in the industry. All tables have wide, solid American hardwood rails and diamond shaped inlaid sites. The pockets are genuine leather and reinforced with solid steel. We use only the highest grade of felt and the bumpers are 100% natural gum rubber molded at a K-66 profile (meaning they are professional tournament quality). Furthermore, Great Gatherings is one of the few companies that has a written lifetime warranty on its bumpers.

 

How thick is the slate on a pool table?
We use professional slate that is 1” thick. The slate is also backed with a wood border to help quiet the play and provide a surface that enables us to secure the bed cloth permanently to the table for better play over the lifetime of the table.

 

Is the slate one piece?
No, to enable better machining, handling and finally leveling of the table in your home, the slate surface is actually made of three separate pieces. Once the slate is secured to the table frame by the professional installer he will fill the seam of the three pieces to create one solid, uninterrupted play surface.

 

What equipment is included for each pool table?
A photo and detailed list of the equipment is included in our on-line presentation.

 

Will the pool table and game room furniture just show up at my home? What if I'm not there? Where will they leave it?
Don't worry — we'll make this process as simple as possible for you. When the pool table or game room furniture arrives at the shipping terminal nearest your home, the trucking company will call you and schedule an appointment to deliver the pool table and furniture to your residence.

 

Who is building this table?
Great Gatherings has professional contractors throughout the USA that will perform your in-home installation.

 

How long will it take to build the table in my home?
Once the installer arrives at your home he should be finished within 3 hours. Once the table is installed it cannot be moved. If it is moved at all it will not remain level. This is not covered in your warranty and cannot be re-leveled for free.

 

Does installation apply to the other furniture  in the pool table collections too?

Please note that our professional installation service applies only to the pool table unless explicitly stated otherwise. 

 

What if I live in a very remote area, or have extremely limited access to my residence that might make it difficult to get such a large crate into my garage? Can I still order a table from you?
Absolutely. For a small fee, we will arrange to have the pool table installer receive your pool table delivery. Then they will drive the items to your home in a small truck or van and install your pool table the same day they deliver it. If for some reason we cannot execute delivery, you will receive a full refund

 

What is the warranty for these products?
For each product on our website, please read the individual warranty information on the product page itself

American Heritage Billiards | Trained Pool Table Technicians Available in the USA